Housing officer Cheryl is chasing down a tenant who owes more than £10,000 in rent. She suspects he could be subletting but needs to be sure before she begins the eviction process. Pest controller Andy climbs into a loft space that has been invaded by pigeons, which can cause enormous damage, and an elderly woman with cancer is desperate for her and her husband to find somewhere better than the unsuitable bedsit they currently call home.

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